Health System


CRISIS/MATES (Mobile Assessment Treatment and Evaluation Services) provide short–term intervention services to children and adults who are experiencing a behavioral health crisis. These individuals can be referred to the program by family members, schools, public agencies and/or the Office of Mental Health.

Crisis services are home and community based and comprised of clinical staff which includes a Master’s level clinician and a Bachelor’s level worker. The crisis staff works in teams of two and conducts an assessment in the community to determine the appropriate level of care. The hours of operation for the Crisis Teams are Monday– Friday 9am –5pm and thereafter individuals may contact the Office of Mental Health for assistance. The teams are prepared to handle a variety of interventions including involuntary/voluntary hospitalizations, linkage with other mental health providers depending on medical coverage as well as intake assessments at WES.

Do you or know someone who experiences feelings of:

  • Sad/depressed
  • Hopeless
  • Not living any longer
  • Stressed out
  • Like hurting others/self
  • Or need someone to talk to

If you answered yes to two or more, then you may qualify for an assessment. We are mobile and all services are confidential. We also provide Mobile Mental Health Treatment services for individuals who are temporarily homebound due to existing medical conditions or specialized mental health disorders.

  • Additionally, the crisis unit offers emergency psychiatric services for those who are eligible
  • The crisis unit is also equipped to respond to the Office of Mental Health request for crisis debriefing children/adolescents for a sector of the Philadelphia schools following suicides and shootings.
  • The Crisis Manager is also available to provide crisis prevention trainings in the community so please contact us where quality care and service commitment is our goal.
  • All services are confidential
  • Handicap accessible transportation available

“I was very moved by your good gestures, generosity, and professionalism with Mr. J. during his time of need and look forward to working with the Crisis Intervention Team again”
–Central High School

This website uses cookies to ensure you get the best experience on our website  I Accept